General Terms and Conditions of Sale

Preamble / Identity of the seller / Access to professional and commercial rules (if applicable)

The preamble sets out the purpose of the general terms and conditions of sale. It also serves, where applicable, to remind customers that certain products for sale on the site are subject to specific terms and conditions of sale. The preamble also provides information on the professional and commercial rules to which the seller intends to adhere, if applicable.

These terms and conditions indicate in particular the following information:

• The means of reproducing and archiving these terms

• The legal notices of the Nouramsay™ site

• The general terms of use of the NOURAMSAY™ site

• The essential characteristics of the goods offered

• The various steps to follow for the conclusion of the contract online

• The technical means for identifying and correcting errors made during data entry

• The languages offered

• The methods for archiving and accessing the contract

• The means of consulting the professional and commercial rules to which the seller intends to adhere

• Legal and contractual guarantees

• Delivery times, costs, and methods

• Delivery tracking and costs for using remote communication techniques

• The price

• Payment terms and security measures

• Details on the procedures for exercising the right of withdrawal,

• The duration of the contract and the validity of the price.

 

Last updated on 16 / 03 / 2025

 

NOURAMSAY™ is a service provided by M-SAY Global

Email: contactenoura860@gmail.com

 

It is specified beforehand that these conditions exclusively govern sales via the NOURAMSAY™ site.

These conditions are intended for consumers who have full legal capacity. These conditions apply to all orders placed on this site.

Uface™ is not the manufacturer of the goods on sale. The characteristics presented (photos, descriptions, etc.) are based on information provided by the supplier. Nevertheless, Uface™ respects current quality and manufacturing standards.

If the product and/or characteristics do not correspond to the product received by the customer, we invite you to visit our Uface™ site refund policy.

These general terms and conditions are presented in French.

Section 1 - The various steps to follow for the conclusion of the contract online

• Order

On the Internet: https://Nouramsay.com/

You make your selection by browsing the pages of our site. Your selections are added to your cart when you click on "Add to cart." At any time during your navigation on our site, you can validate your order by clicking on "Checkout."

• Contract validation

When you click on "Checkout," a confirmation message appears. It summarizes all the selected products and options. On this page, you can either update your cart by changing quantities and/or removing item(s), or proceed by checking the boxes: "I accept the T&Cs" and "Secure Payment."

You must verify all information transmitted in this order form, in particular all elements useful for delivery (delivery address, door code, phone numbers, etc.). Prior collection of the user's identification elements (first name, last name, email address, bank details, etc.) facilitates the steps for concluding the contract. The customer can therefore save their details by checking the box "Save my details for next time."

If you do not need to modify the form and wish to continue your order, you must click on "Continue to shipping method."

To continue your order, you must finally click on "Continue to payment method" and then "Place my order."

After payment on our secure server (see "Payment"), an acknowledgment of receipt is displayed. It confirms the registration of your order and informs you that a confirmation email will be sent to you as soon as possible.

In the event of a risk regarding product availability, we reserve the right to refuse an order for the same product above a certain quantity (greater than 100).

• Technical means for identifying and correcting errors

You have the option at any time to identify and correct errors made during your data entry. If you notice an error after the conclusion of the contract, you must contact us.

 

Section 2 - Archiving and access methods for the contract

We will archive contracts, order forms, and invoices on a reliable and durable medium.

You have the right to access these documents for orders of an amount greater than or equal to €120.

 

Section 3 - Legal and contractual guarantees

• Legal guarantees

In accordance with the current legal provisions regarding the conformity of goods with the contract, regarding hidden defects (available in Appendix 1 of these conditions), we will refund, repair, or exchange any product that is apparently defective, damaged, or does not correspond to your order.

We will also refund all return costs upon simple presentation of supporting documents (photo, video, etc.).

If applicable, we invite you to read our Refund Policy.

• Liability

We do our utmost to satisfy you. We are responsible for the proper execution of these general terms and conditions. However, our liability cannot be engaged due to fortuitous events, cases of force majeure, unforeseeable and insurmountable actions of a third party to the contract, or due to the non-conformity of the product with foreign legislation in the case of delivery in a country other than France.

 

Section 4 - Delivery times, costs, and methods

• Delivery methods

We will deliver the products to the address indicated in the order form.

• Delivery time

We will deliver no later than the date indicated in your order confirmation message (17 to 21 business days).

In case of a delivery delay, we will inform you by email as soon as possible and offer you a new date.

In case of unavailability of the ordered product, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.

• Delivery costs

Delivery costs vary depending on the products.

• Delivery tracking

You can contact us by email for any questions regarding your delivery.

However, we remind you that we offer the "Order Notification" service, which gives you real-time notifications regarding the status and progress of your order (on average, 1 notification every 2 days).

 

Section 5 - The price

The prices of our products are indicated in euros, inclusive of all taxes.

You must also check the possibilities of importing or using the products you order from us in the country of destination.

 

Section 6 - Payment methods and security measures

We only collect your payment at the time of shipment. You can therefore freely cancel your order as long as it has not been handed over to our carrier for shipment. As soon as your order is handed over for shipment, an email message will inform you that we are collecting payment.

However, sometimes the payment may be collected upon conclusion of the contract.

• Payment methods

You have several payment methods to pay for your purchases on Uface™:

- By credit card: Visa, MasterCard, American Express, and other bank cards:

Payment is made optionally on the secure banking servers of our partners STRIPE. This implies that no banking information concerning you passes through our site.

Credit card payment is therefore perfectly secure; your order will be registered and validated upon acceptance of payment by the bank you have chosen.

 

• Security

Payments via our site are subject to a security system. We have adopted the SSL (Secure Socket Layer) protocol to encrypt credit card details. To protect you against any potential intrusion, we do not store credit card numbers on our computer servers.

 

Section 7 - Satisfaction or money back: terms for exercising the right of withdrawal

In accordance with legal provisions, within 14 days following the receipt of your product, you can exercise your right of withdrawal. You do not have to provide reasons or pay a penalty. With the exception of return costs, which remain your responsibility, we will refund all sums paid no later than 30 days after your withdrawal. Upon our proposal, you may also opt for another method of reimbursement.

In accordance with legal provisions, the right of withdrawal cannot be exercised for products made to order according to the consumer's specific specifications, or for audio, video recordings, or computer software unsealed by the customer.

 

Section 6 - Contract duration and price validity

Products remain the entire property of NOURAMSAY™ until full payment of the price by PayPal or Stripe.

Our price offers are only valid within the dual limit of the validity period of the offer concerned and available stocks.

Our goods and price offers are valid if they appear online on the site on the day of the order.

 

Section 7 - Applicable legislation / Competent jurisdiction

These conditions are subject to French law.

In the event of a dispute over the substance or form, the French courts will have exclusive jurisdiction.

 

Section 8 - Contacting us / After-sales service

If you wish to contact us, our customer service is at your disposal at the following address: contactenoura860@gmail.com

 

Section 9 - Personal information

We collect your personal information for the management of your orders and the monitoring of our commercial relations.

In accordance with the Data Protection Act of January 6, 1978, you have a right to access, delete, rectify, and object to personal data concerning you. You simply need to write to us online at Customer Service, indicating your name, first name, email address, address, and if possible, your customer reference. (See "Privacy Policy")

  

Section 10 - Supplier & Owner Agreement

a. The supplier and the owner of the online store are each referred to as a "party" or both as the "parties";

b. The supplier manufactures and supplies various products;

c. The owner of the online store operates one or more websites that facilitate the search, purchase, and payment of various products from various suppliers;

d. The parties wish to establish a dropshipping cooperation, which is a retail delivery method in which the owner of the online store does not keep goods in stock but directly transfers end-customer orders and shipping details to the supplier, who then ships the goods directly to the end-customer;

e. The online store owner will act, in the context of their aforementioned activity, as an intermediary, facilitating the purchase and payment of the supplier's products by end-customers. The supplier will ship these products directly to the buyer. The online store owner will therefore not receive the products and will not import them; the online store owner only informs the supplier of the purchase orders that have been placed;

f. Furthermore, the online store owner acts as a representative for the end-customers and will therefore be the primary contact for them: The online store owner will make the payment on behalf of the end-customer and will handle returns of purchased products on behalf of the end-customers.

Appendix 1: Provisions of the Consumer Code regarding the legal guarantee of conformity

Article L211-4

The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.

He is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when the latter was charged to him by the contract or was carried out under his responsibility.

Article L211-5

To be in conformity with the contract, the good must:

1° Be fit for the purpose usually expected of a similar good and, where applicable:

- correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;

- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling;

2° Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, which was made known to the seller and which the latter accepted.

Article L211-6

The seller is not bound by the public statements of the producer or their representative if it is established that the seller was not aware of them and could not legitimately have been aware of them.

Article L211-7

Lack of conformity which appears within a period of six months from the delivery of the goods is presumed to have existed at the time of delivery, unless proven otherwise.

The seller may rebut this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity.

Article L211-8

The buyer is entitled to demand that the goods conform to the contract. However, the buyer may not contest conformity by invoking a defect that they knew of or could not have been unaware of when they entered into the contract. The same applies when the defect originates in materials provided by the buyer themselves.

Article L211-9

In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods.

However, the seller may choose not to proceed according to the buyer's choice if that choice entails a cost that is manifestly disproportionate compared to the other method, taking into account the value of the goods or the significance of the defect. The seller is then required to proceed, unless impossible, according to the method not chosen by the buyer.

Article L211-10

If repair and replacement of the goods are impossible, the buyer may return the goods and obtain a refund of the price or keep the goods and obtain a portion of the price back.

The same option is available to the buyer:

1° If the solution requested, proposed, or agreed upon in application of Article L. 211-9 cannot be implemented within one month following the buyer's claim;

2° Or if that solution cannot be implemented without major inconvenience to the buyer, taking into account the nature of the goods and the use they are seeking.

The sale may not, however, be rescinded if the lack of conformity is minor.

Article L211-11

The application of the provisions of Articles L. 211-9 and L. 211-10 takes place at no cost to the buyer.

These same provisions do not preclude the awarding of damages.

Article L211-12

The action resulting from a lack of conformity is time-barred after two years from the delivery of the goods.

Article L211-13

The provisions of this section do not deprive the buyer of the right to exercise the action resulting from latent defects as provided for in Articles 1641 to 1649 of the Civil Code or any other action of a contractual or extracontractual nature recognized by law.

Article L211-14

A recourse action may be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible movable property, according to the principles of the Civil Code.

Appendix 2: Provisions of the Civil Code concerning the warranty against latent defects

Article 1641

The seller is bound by a warranty on account of latent defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish that use that the buyer would not have acquired it, or would have paid a lower price for it, had they known of them.

Article 1642

The seller is not liable for apparent defects of which the buyer was able to convince themselves.

Article 1642-1

The seller of property to be built cannot be discharged, either before the acceptance of the work or before the expiration of a period of one month after the purchaser takes possession, from construction defects or lack of conformity which are apparent at that time.

There shall be no grounds for rescission of the contract or a reduction in price if the seller undertakes to repair.

Article 1643

The seller is bound by latent defects, even if they were not aware of them, unless, in that case, they have stipulated that they will not be bound by any warranty.

Article 1644

In the case of Articles 1641 and 1643, the buyer has the choice of returning the thing and receiving a refund of the price, or keeping the thing and receiving a portion of the price, as determined by experts.

Article 1645

If the seller was aware of the defects in the thing, they are liable, in addition to the refund of the price received, for all damages to the buyer.

Article 1646

If the seller was unaware of the defects in the thing, they shall only be bound to refund the price and to reimburse the purchaser for the costs occasioned by the sale.

Article 1646-1

The seller of property to be built is bound, from the acceptance of the work, by the obligations for which architects, contractors, and other persons linked to the project owner by a contract for the hire of work are themselves bound in application of Articles 1792, 1792-1, 1792-2, and 1792-3 of this Code.

These warranties benefit the successive owners of the property.

There shall be no grounds for rescission of the sale or a reduction in price if the seller undertakes to repair the damages defined in Articles 1792, 1792-1, and 1792-2 of this Code and to assume the warranty provided for in Article 1792-3.

Article 1647

If the thing which had defects has perished as a result of its poor quality, the loss is the seller's responsibility, and they shall be liable to the buyer for the refund of the price and the other damages explained in the two preceding articles.

But a loss occurring due to a fortuitous event shall be the buyer's responsibility.

Article 1648

The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect.

In the case provided for by Article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be discharged from apparent defects or lack of conformity.

Article 1649
It does not apply to sales made by court order.